Delete your account

Jarli, operated by Wavely Pty Ltd · Last updated 17 July 2026

You can permanently delete your Jarli account and associated personal information at any time. There are two ways to do it.

Option 1 — In the app

  1. Open Jarli and go to Profile.
  2. Tap Delete account.
  3. Confirm. Your account is deleted immediately.

Option 2 — Without the app

Email hello@jarli.au from the email address registered to your account, with the subject “Account deletion request”. We will verify your request and delete your account within 30 days.

What gets deleted

What we keep

For safety, quality and integrity reasons, some conversation records are retained in de-identified (pseudonymised) form — they are no longer linked to you and cannot be used to identify you. These de-identified records are retained indefinitely, as explained further in our Privacy Policy. If you had a paid subscription, we also keep limited billing records for as long as required for tax, accounting and legal purposes.

Questions about deletion or your data? Contact hello@jarli.au.